[51-Pass] Provide AVAYA-CERTIFICATION for pass 132-S-712 exam

二月 24, 2010 by
Filed under: RED HAT 
Specialist: Avaya Proactive Contact Solutions Design Elective Exam(AVAYA-CERTIFICATION) (132-S-712 Exam) 屬於 Avaya Certification認證考試,如果妳正在為參加該考試發愁,you can visit 51-PASS,if you have any questions please Click AVAYA-CERTIFICATION 132-S-712.


AVAYA-CERTIFICATION 132-S-712 (Specialist: Avaya Proactive Contact Solutions Design Elective Exam)考題由我們的專業團隊破解PROMETRIC或VUE考試系統數據包,經過資深IT認證講師和技術專家精心編輯整理。包括了當前最新的132-S-712考試問題,包括132-S-712的单選題、複選題、實作(Lab)題、drag-and-drop等,全部附有正確答案。現在購買《132-S-712考題》您將享受4倍(365天)免費升級服務時間,保證了您有充分時間完成考試。免費提供Avaya 132-S-712(Specialist: Avaya Proactive Contact Solutions Design Elective Exam)認證課程、認證手冊等學習
Specialist: Avaya Proactive Contact Solutions Design Elective Exam (132-S-712 Exam) Questions & Answers are created by our certified senior experts combination PROMETRIC or VUE true-to-date environmental examination of the original title.we promised that the 132-S-712 Q&A coverage of 98%. All of our content is custom written and kept current with several monthly updates on most of our products. As a 51-pass AVAYA-CERTIFICATION Certification candidate, you will have access to our updates for one year after the purchase date.
51-PASS Free Product AVAYA-CERTIFICATION 132-S-712 Exam Demo.For example:
1.Your customer has a group of agents  that handle clerical and other duties and who handle calls only
when  needed.  A supervisor  notifies  these  agents  when  they  need  to  answer  calls  because  calls  are queueing or being abandoned. However, the response is often too late to be of much help and the result is many abandoned calls. Which Avaya Proactive Contact feature meets this customer’s needs?
A.Virtual Agent
B.Person to Person
C.Intelligent Call Blending
D.Native Voice & Data Transfer
2.Which two telemarketing situations would merit greater than a 2:1 line to agent ratio? (Choose two.) A.using unconfirmed contact data
B.using one of the call blending solutions
C.using unsolicited calling lists (cold calling individuals)
D.calling customers with multiple contact numbers (home, business, etc.)
Answer:A C 
3.When using  the Avaya Solution Designer  tool,  the License Quantity  for Agent Connections should be equal to the total number of _____.
A.agents in a typical shift
B.simultaneous headset connections
C.inbound lines purchased by the customer
D.outbound lines purchased by the customer
4.You are using the Avaya Solution Designer. What is the correct input on the ACD line on the Predictive Agent Blend  software  screen  for an Avaya Proactive Contact System using Predictive Agent Blending with one ACD?
A.leave line blank
B.type in the number 1
C.leave line at the default (0)
D.type in the ACD brand name
5.The Avaya Proactive Contact access server provides which two functions within the system? (Choose
A.connects calls to agents
B.manages the internal LAN
C.serves as a dial-in point for access to the digital switch and CPU
D.is the interface that supervisors and agents use on their computers
Answer:B C 
6.Which tool is new to the Editor Application in the Avaya Proactive Contact Supervisor software?
A.verification of jobs
B.record selection reports
C.messages files and scripts
D.IVR fields in record selections


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